All Services Can be provided in Person, Virtually, or in a hybrid format
Schedule a 1-hour consultation for $75 to determine the best path forward
These classic knowledge sharing formats are highly effective! Concipio has unique expertise in developing and facilitating interactive workshops and engaging technical presentations.
presentations & workshops
-
This general introduction to knowledge management principles, challenges, and solutions can be offered as a 30-minute or 1-hour presentation.
This is a great option for organizations that are beginning their formal knowledge management journey and want to raise more awareness among leadership - or staff in general - about the challenges KM addresses and ways to integrate solutions into day-to-day work.
PRICING
For a limited time, this service is being offered **FREE OF CHARGE**
-
Concipio will work with you to design a targeted presentation or entire workshop about a specific KM challenge or need that your organization is facing.
Option 1 - Specific KM Issue
This option is great for organizations that have already clearly identified a looming KM issue and would like expert guidance on the root of the challenges and most effective solutions (practices, processes, tools, etc.)
Option 2 - Technical Knowledge Sharing Workshop
Organizations that want to disseminate expertise they currently have in-house among a few experts to more staff can work with Concipio to plan and execute a knowledge sharing workshop.
PRICING
Rates for presentations and workshops start at $350 for a 1-hour event. The price increases by $100 for every additional hour. There may be an additional cost for an involved summary or deliverable of the event.
-
This KM tool aims to share knowledge and develop competency by helping participants understand the ‘expert mentality’ and decision-making processes.
This tool is particularly good for leadership development and training for roles or tasks that do not have standard solutions and are often complex and multi-factored.
Work with Concipio to identify one or more scenarios that resemble those participants would face at work. We will facilitate an exercise where participants split into small groups to work through the scenario, asking them to develop an expert mindset, identify problems and resources, outline the steps of problem solving, and receive feedback from senior experts.
PRICING
Rates for this service start at $350 for a 1-hour exercise. The price increases by $100 for every additional hour. There may be an additional cost for an involved summary or deliverable of the exercise.
Assessments
A knowledge management assessment is a methodical evaluation of an organization’s current practices, tools, and strategies as well as the active challenges. A KM assessment identifies the areas where an organization is doing well in terms of KM and gaps or needs.
Often, KM assessments are carried out using a maturity model. Concipio assessments do not use such models as they can be rigid and ineffective for developing plans of action that suit the organization’s mission and capability needs.
Instead, Concipio carries out assessments around indicators of organizational health and staff competency - e.g., feelings of autonomy, access to information, confidence in decision-making, transparent communication channels, and the existence of documented expectations (processes, training, etc.).
-
The products of a standard assessment include:
a list of areas where the organization is doing well and the factors that indicate these practices or tools are beneficial
a list of gaps or challenges the organization is facing in terms of knowledge management
association of the effective KM work and the gaps with the phases in the knowledge lifecycle
identification of staff or roles in the company that are responsible for (formally or informally) knowledge management and to what extent they are
a high-level strategy and suggestions for tools your organization could implement to optimize knowledge management for your context
-
A standard assessment is $500.
Custom assessments can be carried out based on your organization’s specific needs. Pricing for custom assessments will vary on the level of involvement and data analysis expected. Schedule a consultation to discuss whether a custom assessment might be right for you. A standard assessment is $500.
Custom assessments can be carried out based on your organization’s specific needs. Pricing for custom assessments will vary on the level of involvement and data analysis expected. Schedule a consultation to discuss whether a custom assessment might be right for you.
Solutions & Tools
Knowledge management is most effective when a combination of tools and short term to long term approaches are taken. Not all of these efforts need to be implemented at one time, but considering the lifecycle of knowledge and lifecycle of the organization will ensure the results of KM efforts are much more sustainable and successful.
Concipio has a catalogue of practices and tools that we can present and walk our customers through during an initial consultation. The options for potential solutions are plentiful and flexible.
Pricing
$75 for the initial consultation. Pricing will be based on the selection of tools and scale of implementation.
Schedule a consultation using the form at the bottom of this page.
A project database and taxonomy to support user search & retrieval of relevant information
Critical knowledge mapping to identify vulnerable and important knowledge for a Team to support succession planning and systematized professional development
Guides and knowledge resources for an organization’s custom computing tool
Knowledge capture interviews with senior experts on the verge of retirement, or about critical organizational processes to supplement initial training with experts’ tacit knowledge
detailed list of roles and responsibilities in a new organization
